What is Quality Improvement?

Quality Improvement (QI) is about looking at how we can improve the quality and safety of patient care, improve patient and staff experience by looking at different ways and approaches to how things can be done better. Quality Improvement is about making change happen!

At Hull University Teaching Hospitals NHS Trust, our staff are trained using the NHS England method of Quality Service Improvement and Redesign (QSIR) to drive improvement across the organisation and develop a culture of continuous improvement in line with the Trust Quality Strategy.

Photo of QSIR cohort

Who can be involved?

Every single member of staff in the Trust can be involved in Quality Improvement regardless of roles or experience in quality improvement.

How do I get involved?

If you have an idea for how something can be made better, or even if you just know there is a problem in a process somewhere that needs fixing, but you don’t know where to start, you can contact the team at hyp-tr.qualityimprovement@nhs.net and we will be happy to advise and get you started with your own improvement journey.

How do I learn more about Quality Improvement?

If you are interested in learning more about QI and the tools and methods that can be used to support you with quality improvement, please take a look at our website where you will find lots of information around the training courses we offer and links to tools and other resources.

Quality Pledges

We invite you to make a pledge in support of the Quality Strategy and the drive to improve patient safety and care. It will be displayed anonymously on this website.

I pledge to...

Encourage shared learning across Clinical Support to becoming effective in being more environmentally friendly.

I pledge to...

Be an inclusive leader and promote Quality and Excellence.

I pledge to...

Ensure staff, all 10,000 people, feel engaged, involved and motivated so they provide quality care.

Can we help? Got an idea?

We'd love to hear from you.

Get in touch