Your office is based at Castle Hill Hospital and it’s your job to help make sure national healthcare standards are met. Starting at 9am, your first task is to read 50 patient surveys and record opinions about the hospital. You input the surveys onto your computer in a database you’ve created.
There’s a team meeting next, where senior auditing staff discuss a new computer program to collect information about the hospital. You’re asked to research the idea and report your findings to the team at the next meeting.
After lunch, you read new government healthcare standards which you’ll use to measure the performance of your hospital. Then it’s time to categorise some new journals and file them in the library for other staff to use. You finish at 5pm after another challenging, interesting day at work.
You’re interested in healthcare and like investigating and finding out facts. You enjoy working as part of a team, communicate well with others and are good at problem solving.
You’ll need a good standard of education – ideally some 9-4 (A*-C) grade GCSEs (or the equivalent) and be confident with using computer office software.
Getting some City and Guilds or OCR qualifications in computer based packages or the European Computer Driving Licence would be a useful next step or you could apply for jobs or apprenticeships straight away.
You won’t normally need A-Level grades for this role, but experience in office administration, confidence in communicating and working with others will be an advantage. You could apply for apprenticeships and jobs directly after school or college.