| Tool Name | Format | Source |
|---|---|---|
| 2 steps down | Download | NHS England |
| 30/60/90- day cycles | Download | NHS England |
| 6S (previously 5S) | Download | NHS England |
| Action plan | Download | NHS England |
| Action Plan Template An action plan is designed to support you in identifying and keeping track of actions that are required to meet the aims of your improvement project. |
Download | Hull University Teaching Hospitals NHS Trust |
| Active listening | Download | NHS England |
| Affinity diagram | Download | NHS England |
| After action review | Download | NHS England |
| Aims statement development | Download | NHS England |
| Aligning improvement with strategic goals | Download | NHS England |
| Balanced scorecard | Download | NHS England |
| Benefits realisation | Download | NHS England |
| Brainstorming | Download | NHS England |
| Bullet proofing | Download | NHS England |
| Cause and effect (fishbone diagram) | Download | NHS England |
| Check sheet | Download | NHS England |
| Clinical engagement | Download | NHS England |
| Commitment, enrolment and compliance | Download | NHS England |
| Communications matrix | Download | NHS England |
| Creating a vision | Download | NHS England |
| Demand and capacity – a comprehensive guide | Download | NHS England |
| Demand and capacity – an overview | Download | NHS England |
| Discharge planning | Download | NHS England |
| Discomfort zone | Download | NHS England |
| Discovery model | Download | NHS England |
| DNAs – reducing ‘did not attends’ | Download | NHS England |
| Driver Diagram Template A driver diagram is a planning tool that supports you in identifying and planning improvement project activities by categorising the cause and effect of the problem you are trying to solve. This can also help you isolate individual steps in improvement projects. |
Download | Hull University Teaching Hospitals NHS Trust |
| Driver Diagrams / Tree Diagrams | Download | NHS England |
| Engagement and empowerment | Download | NHS England |
| Enhanced recovery | Download | NHS England |
| Fishbone Diagram Template The fishbone diagram is a tool to support cause and effect analysis to identify the factors contributing to your problem. |
Download | Hull University Teaching Hospitals NHS Trust |
| Flow – reduce unnecessary waits | Download | NHS England |
| Fresh eyes | Download | NHS England |
| Gateway criteria | Download | NHS England |
| Glenday sieve – runners, repeaters, strangers | Download | NHS England |
| Healthcare leadership model | Download | NHS England |
| Histogram | Download | NHS England |
| How to understand differences between individuals | Download | NHS England |
| Identifying frustrating problems | Download | NHS England |
| Improvement Project Charter Template |
Download | Hull University Teaching Hospitals NHS Trust |
| Influence Model | Download | NHS England |
| Issues and Risk Management | Download | NHS England |
| Leading Improvement Framework | Download | NHS England |
| Leading Improvement: An Overview | Download | NHS England |
| Lean – Ohno’s Eight Wastes | Download | NHS England |
| Length of Stay – Reducing Length of Stay | Download | NHS England |
| Lens of Profound Knowledge | Download | NHS England |
| Lessons Learnt | Download | NHS England |
| Managing Conflict | Download | NHS England |
| Mapping the Last 10 Patients | Download | NHS England |
| Mapping the Process – an Overview | Download | NHS England |
| Mapping: Value Stream | Download | NHS England |
| Measurement for improvement: an overview | Download | NHS England |
| Measures Checklist The measures checklist is designed to support with identifying data required to complete an improvement project and where data would be sourced from. |
Download | Hull University Teaching Hospitals NHS Trust |
| Model for measuring quality care (structure, process, outcome and balancing measures) | Download | NHS England |
| Modelling and simulation | Download | NHS England |
| Overcoming Barriers | Download | NHS England |
| Pareto Analysis | Download | NHS England |
| Partnership Working with Health Service Users | Download | NHS England |
| Patient Information | Download | NHS England |
| Patient Stories | Download | NHS England |
| PDSA Template The following template will help support you in documenting each PDSA cycle in order to analyse information collected and review if further PDSA cycles are required. |
Download | Hull University Teaching Hospitals NHS Trust |
| Performance Management | Download | NHS England |
| Plan, Do, Study, Act (PDSA) Cycles and the Model for Improvement | Download | NHS England |
| Process mapping – a conventional model | Download | NHS England |
| Process templates | Download | NHS England |
| Project charter, brief or mandate | Download | NHS England |
| Project initiation document (PID) | Download | NHS England |
| Project management: an overview | Download | NHS England |
| Public narrative | Download | NHS England |
| Reducing cancelled operations | Download | NHS England |
| Reliable design | Download | NHS England |
| Report on progress | Download | NHS England |
| Resistance – enabling collaboration by working with it | Download | NHS England |
| Responsibility charting | Download | NHS England |
| Reviving a stalled effort | Download | NHS England |
| Role redesign | Download | NHS England |
| Root cause analysis using five whys | Download | NHS England |
| Run Charts | Download | NHS England |
| Safe to fail experiments | Download | NHS England |
| Same day elective care- treat day surgery as the norm | Download | NHS England |
| Same day emergency care (ambulatory emergency care) | Download | NHS England |
| SBAR communication tool- Situation – Background – Assessment – Recommendation | Download | NHS England |
| Scatter diagram (correlation) | Download | NHS England |
| Seven steps to measurement for improvement | Download | NHS England |
| Simple rules – provocation | Download | NHS England |
| Simple rules and breaking them | Download | NHS England |
| Six Thinking Hats® | Download | NHS England |
| Spaghetti diagram | Download | NHS England |
| SPC Chart Template An SPC chart is a tool that helps plot data over time. It allows data to be distinguished between common cause variation and special cause variation. |
Download | Hull University Teaching Hospitals NHS Trust |
| Stakeholder analysis | Download | NHS England |
| Stakeholder Analysis Template Template to help identify and prioritise stakeholders. |
Download | Hull University Teaching Hospitals NHS Trust |
| Stakeholder involvement: an overview | Download | NHS England |
| Statistical Process Control (SPC) | Download | NHS England |
| Supporting people through change – an overview | Download | NHS England |
| Sustainability Model | Download | NHS England |
| Sustainability Model Template The sustainability model is a tool to support identification and self-assessment of key barriers for sustainability of projects and monitor progress over time. |
Download | Hull University Teaching Hospitals NHS Trust |
| Sustaining momentum | Download | NHS England |
| That’s impossible! | Download | NHS England |
| Theory of constraints | Download | NHS England |
| Thinking creatively to solve problems – an overview | Download | NHS England |
| Tracer study | Download | NHS England |
| Variation – how to manage it | Download | NHS England |
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